Privacy Policy

At Sisfora, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

1. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, shipping address, and billing information provided when you create an account or place an order.
• Transaction Data: details about purchases you make through our website.
• Usage Data: information about how you browse and interact with our website, including pages visited and products viewed.
• Device Data: IP address, browser type, and operating system collected automatically.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your questions and customer service requests
• Send promotional emails if you have opted in (you can unsubscribe at any time)
• Improve our website, products, and services
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

• Delivery partners to fulfil your orders
• Payment processors (such as Stripe) to securely handle transactions
• Service providers who assist us in operating our website and business, under strict confidentiality agreements
• Law enforcement when required by law

4. Data Security

We implement industry-standard security measures to protect your personal information. Payment data is processed through encrypted, PCI-compliant payment gateways. We never store full card details on our servers.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookies through your browser settings, though some features may not function properly without them.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us or email us at hello@sisfora.com.