Terms & Conditions

Please read these Terms and Conditions carefully before using the Sisfora website. By accessing or using our website, you agree to be bound by these terms.

1. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not misuse our website by knowingly introducing viruses, trojans, or other malicious material.

2. Accounts

When you create an account, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. Please notify us immediately of any unauthorised use.

3. Products and Pricing

We reserve the right to modify product descriptions, images, and prices at any time without notice. Prices are displayed in the applicable currency and are inclusive of applicable taxes unless stated otherwise.

In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price and will notify you as soon as possible.

4. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of order placement.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by courier services, customs, or other factors outside our control. Risk of loss passes to you upon delivery.

6. Returns and Refunds

Products may be returned within 14 days of delivery if they are unused, unopened, and in original packaging. Sale items and opened personal care products are non-returnable for hygiene reasons unless faulty. Refunds will be processed within 7 working days of receiving the returned item.

7. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Sisfora and is protected by copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Sisfora shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products. Our total liability shall not exceed the amount paid for the relevant order.

9. Governing Law

These Terms are governed by the laws of Pakistan. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

11. Contact

For any questions about these Terms, please contact us or email hello@sisfora.com.